Adding your payout details

Before we can pay your commissions, we need to know who to pay and where. You add these once, in the Payout details card of your Partner hub, and edit them any time. Until they're saved, the hub shows a reminder banner — and payments wait, even if statements have been generated.

What everyone provides

Whatever country you're in, we ask for:

Business name — who we're paying (e.g. Acme Consulting Pty Ltd)
Business address — at least address line 1 and city
Country — this decides which bank fields you'll see next
Phone number
Bank account name — the name on the account

Australian partners

If your country is Australia, we ask for:

ABN — validated as you type, so typos get caught immediately
Registered for GST — a checkbox; we need this to know whether your commission invoices include GST
BSB — 6 digits, e.g. 062-000
Account number — 5 to 9 digits

Partners outside Australia

If your country is anywhere else, we ask for:

Tax ID and its type — VAT number, EIN, or other
Bank name
And one of:
- an IBAN, or
- an account number plus a SWIFT/BIC (8 or 11 characters) or a routing code (with its type — e.g. US ABA, UK sort code)

State/region and postcode are optional — not every country has them.

How we store your bank details

Your account number and IBAN are encrypted at rest and never shown in full again — not to you, and not to our own staff. After saving, the Partner hub displays them masked (for example "•••• 4321"), with only the last four digits visible.

Editing later

Click Edit payout details in the Payout details card.
Saved account numbers and IBANs appear masked in the form. Leave the field blank to keep what's stored; type a new value to replace it.
If you change country between Australia and anywhere else, you'll need to re-enter your bank numbers — the two banking systems use different details, so the old ones can't carry over.

Questions

If your bank setup doesn't fit these fields, use the Help button in the app or get in touch and we'll sort something out.